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HR Studio Podcast

HR Studio Podcast is designed to accelerate the development of new and aspiring HR leaders. Guests include senior HR executives, thought-leaders, authors, speakers and trend-spotters from the field of HR and beyond. Listeners will learn what it takes to succeed in HR today through career stories and journeys; developmental references and resources; human capital trends and much more. Check out http://www.hrstudiopodcast.com for more information.
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Now displaying: September, 2017

Welcome to HR Studio Podcast

This podcast began by featuring the career journeys of senior HR leaders, including CHROs. As our journey evolved, we found phenomenal keynote speakers, industry thought leaders and consultants whose contributions to the field of HR and leadership development were important to include. The end result is a podcast and networking community to help aspiring HR leaders to listen, learn and leverage. We hope you enjoy. Please visit HR Studio Podcast to learn more, to download complete show notes for each episode and to subscribe for email notification of new episodes.

Sep 19, 2017

For all show notes please visit http://www.ajoconnor.com/HRstudio/podcasts/Scott-Overcarsh

Getting company culture right can lead to extraordinary benefits for employees, customers, and shareholders.  Interestingly, most large companies aspire to have a reputation for great employee engagement and exceptional customer service, however, only a select few actually manage to earn it.  In fact, customer service, employee engagement, and the science and benefit behind those tremendous cultural dimensions remain largely elusive and are actually attained only by some but admired by most.  One such organization who is absolutely doing it right is Chick-fil-A.  The largely Southern-based fast food restaurant known for its chicken sandwiches has again found itself at the top of the Customer Service Hall of Fame which is a study published by 24/7 Wall Street and Zogby Analytics.  In fact, they come in on that list at #2, only behind Amazon.com.  Chances are that it will overcome Amazon given the rate at which this organization is growing and developing.  For the third year in a row, Chick-fil-A is the only fast food restaurant to ever make such a survey.  Scott Overcarsh is well positioned to share the secret behind the success of Chick-fil-A.  He is a senior management consultant in the leadership development program and is part of the field operations of Chick-fil-A.  He has had a tremendous 40 year career building Chick-fil-A and has worked both in the stores, in the field, in headquarters, and has actually owned and operated several restaurants.

For all show notes please visit http://www.ajoconnor.com/HRstudio/podcasts/Scott-Overcarsh

Sep 5, 2017

 For all show notes please visit...

http://www.ajoconnor.com/HRstudio/podcasts/Bruce-Tulgan

 Bruce Tulgan is back discussing his latest research and debunking myths about what millennials want and need in their careers. Bruce was one of our first guests (See Episode 4: The Needle in the Haystack & the Couch) during which he offered advice on coaching and developing millennials in the workplace. In this episode, Bruce talks about the shifting work dynamic (to short-term and transactional); the qualitative research he’s conducted across a wide, diverse demographic; and two organizations who understand millennials and are getting it right. 

Bruce is internationally recognized as the leading expert on young people in the workplace and one of the leading experts on leadership and management. He is a best-selling author, an adviser to business leaders all over the world, and a sought-after keynote speaker and management trainer. Bruce is the founder of RainmakerThinking®, Inc., a management research, training and consulting firm and the leading authority on generational issues in the workplace. His latest book is an updated and expanded edition of Not Everyone Gets a Trophy: How to Manage the Millennials. 

 For all show notes please visit...

http://www.ajoconnor.com/HRstudio/podcasts/Bruce-Tulgan

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