Timothy Clark introduces us to a hot and overlooked topic in leadership development – psychological safety. Tim defines the four stages of psychological safety and makes the case for why leaders need to develop this skill, which he argues few have mastered. He offers two suggestions for leaders to create an environment needed for innovation to occur, describing the two skillsets that leaders need to navigate to foster that environment. He describes two scenarios where psychological safety was missing in the leader and the impact this had on the teams, concluding with advice to HR leaders. Timothy R. Clark is founder and CEO of LeaderFactor, a consulting, coaching, and training organization. Dr. Clark is an international authority in the fields of psychological safety & innovation, large-scale change & transformation, and senior leadership development. He is the author of Epic Change: How to Lead Change in the Global Age (John Wiley/Jossey-Bass), Leadership Bones (Bradmore Road Press), The Employee Engagement Mindset (McGraw-Hill), Leading with Character and Competence: Moving Beyond Title, Position, And Authority (Berrett-Koehler). His new book, The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation (Berrett-Koehler) was released in March 2020. He is also the developer of the EQometer emotional intelligence assessment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Tim-Clark http://bit.ly/HRSP-Tim-Clark
In common with most leaders, Jonathan Raymond struggled to shift from technical skill-based leadership to people leadership. In this episode, he shares his personal journey and how it has shaped his philosophy and work today. He discusses trust and how to build it, the importance of authenticity, and how to listen while paying attention to the context. He outlines two tools that help provide feedback – The Accountability Dial™ and ‘four corners of impact,’ concluding with advice to HR leaders.
Jonathan Raymond is the Founder & CEO at Refound, a people training company that teaches people how to have human conversations at work. He applies what he has learned over a twenty-year journey as an executive, entrepreneur, team leader, and leadership trainer, throwing his heart, mind, and soul into numerous culture change projects. In his latest book, Good Authority — How to Become the Leader Your Team is Waiting For; he offers new ideas and inspiration you can put into practice.
URLs:
https://www.ajoconnor.com/HRstudio/podcasts/Jonathan-Raymond
Ora Nadrich raises the alarm on the impact of stress that is taking its toll on our business and personal lives. Hear Ora explain what mindfulness is and why it’s important. Learn several easy to implement techniques to help you manage people and stressful situations and to become more productive. HR leaders will benefit personally from this episode, as well as gain insights into HR's role in supporting others. Ora Nadrich is Founder and President of the Institute for Transformational Thinking and author of Live True: A Mindfulness Guide to Authenticity. She is a certified life coach and mindfulness teacher who specializes in transformational thinking, self-discovery, and mentoring new coaches as they develop their careers. https://www.ajoconnor.com/HRstudio/podcasts/Ora-Nadrich
Oscar Trimboli joins us from Sydney, Australia with a great interview, full of actionable tips for HR leaders. Tune in to find out what one thing organizations should do before doing employee engagement surveys. He discusses when it’s important to stop listening which is as important as when to start, and how to get continuous employee feedback (versus ad hoc listening tours). Oscar takes us through the five levels of listening and highlights the level most people struggle with; how to move from a distracted listener to a deep and impactful listener; and three things HR leaders can do to explore what’s left unsaid. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, Oscar has always been passionate about the importance of listening to his customers and using the gift of listening to bring positive change in workplaces and the world. Indeed, if public speaking was the skill of the 20th century, Oscar believes that in the 21st century it’s time to learn how to listen. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Oscar-Trimboli http://bit.ly/HRSP-Oscar-Trimboli
Chris Meroff shares his leadership aha moments and how they led him to prioritize employee fulfillment as a way to ignite employee passion. He explains that fulfillment is a product of alignment, and he introduces the concepts of employee success planning and defining purpose to achieve alignment. He favors “employee services’ over “human resources,” pointing out that he wants to serve employees in his organization. Along with his generational perspectives (the loyalty of boomers has been replaced by the quest for fulfillment demanded by millennials), Chris offers a fresh perspective on how HR can back to what that department was intended for - to resource the human beings in your company. Chris Meroff has spent more than 25 years supporting leaders in education at both the campus and district levels. Through his work in 17 states and across thousands of school districts, he’s seen firsthand the frustration administrators feel when their efforts don’t produce the alignment they desire. Never content to sit on the sidelines, he’s made a career of testing new leadership ideas to see what works—and what doesn’t—in service-oriented leadership. His business, Alignment Leadership Consulting, exists to teach leaders how they can boldly pursue a workplace culture that prioritizes employee fulfillment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Chris-Meroff
For all show notes, please visit https://www.ajoconnor.com/HRstudio/podcasts/Melanie-Katzman. Melanie Katzman discusses the importance of connecting with others to personally build a foundation of trust and what organizations can do to build that trust in their culture. Katzman has found that connecting with others as humans is the solution to almost any workplace conflict, a topic she touches on in this podcast. HR leaders will pick up actionable advice on how to connect with others, as well as an important message for HR leaders about how to bring about change, starting with you. Dr. Melanie Katzman is a business psychologist, advisor, and consultant to the world’s top public and private companies, government agencies and nonprofits. She is the founder of Katzman Consulting and a founding partner of the social enterprise Leaders’ Quest. Katzman was a Senior Fellow at The Wharton School’s Center for Leadership and Change Management and cocreated/hosted the show “Women@Work” on SiriusXM Satellite Radio. She has been featured in the Financial Times, New York Times, O Magazine, South China Morning Post, Vanity Fair, and on ABC-TV, CBS-TV, and Lifetime. She lives in New York City.
https://www.ajoconnor.com/HRstudio/podcasts/Paul-Smith
Business storyteller, author, and leadership speaker Paul Smith explains the 'art and the science' behind leadership storytelling, a skill all HR Leaders can and should develop to successfully influence others. In this episode, Paul shares ten important stories that all leaders need to be able to tell, followed by two that HR leaders, in particular, need to have at their disposal. Paul explains the key elements of a successful story and eight questions each story should answer. He concludes with examples. Learn how to tell stories and serve your organization by coaching your leaders to uncover stories for internal stakeholders and external customers.
Paul Smith is one of the world’s leading experts on organizational storytelling and one of Inc Magazine’s Top 100 Leadership Speakers of 2018 He’s the bestselling author of several books, including Lead with a Story, Sell with a Story and Parenting with a Story and a 20-year former executive at Procter Gamble His work has been featured in The Wall Street Journal Time Forbes and Fast Company among others.
For this episode's show notes, please visit http://bit.ly/HRSP-Tristan-Kromer
Innovation expert Tristan Kromer connects the dots for HR Leaders between the company innovation strategy and the role that HR can and should play. He discusses the importance of an experimentation mindset and culture, offering practical suggestions that HR can leverage.
As a lean startup coach and founder of Kromatic, Tristan works with teams and leaders to apply lean startup principles and build innovation ecosystems.
Tristan has worked with accelerators and innovation leaders in dozens of countries from Nest’UP in Belgium to Fast Forward in Palestine. He has worked with companies ranging from early-stage startups with zero revenue to established businesses with >$10M USD revenue (Kiva, Cancer Research U.K., TES) to enterprise companies with >$1B USD revenue. (Unilever, Salesforce, LinkedIn).
Tristan regularly speaks, appears on panels, and gives workshops internationally with organizations such as the Stanford Center for Entrepreneurial Studies & D-school, Global Product Management Talks, Lean Startup Machine, General Electric (GE), and more.
For all show notes, please visit http://bit.ly/HRSP-Elay-Cohen.
Our guest this week is Elay Cohen who joins HR Studio Podcast to discuss his work enabling employees and organizations in order to accelerate business growth. Elay explains the critical role that HR can play in facilitating organizational success by focusing on "role-based" versus 'one size fits all programs.' He argues that HR leaders can be part of the strategic business conversation by coming to the table with an enablement-first mindset for modern learning. He explains why and how to accomplish this. Listen in to hear Elay's perspectives on engagement versus enablement, the importance of digital transformation in accelerating change, and the importance of personalized learning aligned to business goals and metrics.
Elay Cohen is Co-founder & CEO @SalesHood, a Sales Enablement Platform. He has been recognized as Top Innovative "Mover and Shaker" in sales leadership by Entrepreneur magazine and he is a two times author and former SVP of sales productivity at Salesforce, where he introduced training and coaching programs that accelerated the company's growth from a $500-million business to an enterprise worth more than 3 billion. Elay is on a mission to modernize how companies enable their people in a business environment that is undergoing a digital transformation with advances in video, mobile, cloud computing, and even microlearning. His latest book is Enablement Mastery: Grow Your Business Faster by Aligning Your People, Processes, and Priorities.
For all show notes, please visit http://bit.ly/HRSP-Tony-Saldanha.
What does digital transformation look like in today’s large companies, and how can HR drive this transformation? Tony Saldanha joins us to explain what digital transformation means and how it will impact every employee. He discusses the critical role that HR Leaders need to play – personally and professionally.
Tony Saldanha is the president of Transformant, a consulting firm specializing in assisting organizations through digital transformations. Tony ran both operations and digital transformations for Procter & Gamble’s famed global business services and IT organization in every region of the world. He served as vice president of global business services’ next-generation services. Tony is an advisor to boards and CEOs on digital transformation and a sought-after speaker. He is a globally awarded industry thought leader and author of Why Digital Transformations Fail: The Surprising Disciplines of How to Take Off and Stay Ahead.
For all show notes, please visit https://www.ajoconnor.com/podcasts/Charles-Fred.
Stress can have a significant impact on organizational performance. How can company leaders and HR best deal with it? Charles Fred is a best-selling author, entrepreneur, and 2019 Chair of the Association for Talent Development. He has devoted nearly four decades of his life to discovering new ways for professionals to acquire the skills necessary to compete in industries undergoing major transformations. Charles is a pioneer in the e-Learning industry, and his best-selling book, Breakaway, is credited with introducing the new framework for organizational learning. His latest book, The 24-Hour Rule: Leading in a Frenetic World, presents research following the impact of stress on organizational development and how quickly stress can spread when enabled with technology. It also introduces the ‘discipline of pause’ as a required leadership competency.
Please visit http://bit.ly/HRSP-Caraher for all show notes.
How can companies manage and support changing expectations in the workplace of diverse generations, cultivating employees’ lifelong loyalty to a company? Thought leader Lee Caraher joins HR Studio Podcast to offer her perspectives on how organizations can set employee expectations to foster greater loyalty. Lee provides the context for current workplace attitudes and defines loyalty. She proposes actions that employers can take while noting realities that must be understood and communicated. She offers advice and suggestions for professionals and HR Leaders to stay relevant.
Lee Caraher is the CEO of Double Forte, a 15-year-old public relations and digital marketing firm. Lee is also an acclaimed author and recognized expert in creating high performing, positive workplaces. She has published Millennials & Management and The Boomerang Principle, books that discuss how to inspire employees to be loyal and how to adapt the workplace in such a way that baby boomers, millennials, and Gen X/Y/Zers can all work together effectively.
For show notes, please visit http://bit.ly/HRSP-Marcia-Daszko.
Marcia Daszko is one of the world’s leading business strategists and catalysts for leadership and organizational transformation. In this episode, she discusses her early mentors and what she believes is a loss of fundamental leadership strategies. She draws a distinction between improvement and innovation and outlines steps leaders can take to change the status quo. Read on for Marcia’s post podcast reflections.
As an inspiring keynote speaker, C-suite advisor for transformation, and MBA Professor,
Marcia works across all sectors from private companies to Fortune 500 corporations, non-profits, healthcare, education, government agencies, and the US military. She helps leaders view their organizations through a different lens of leadership and then assess them using systems and statistical thinking, which few of them possess – and which has been lacking as a constant in the U.S. and society. Marcia is the author of the book, Pivot Disrupt Transform: How Leaders Beat the Odds and Survive, which is full of counterintuitive advice, shaking up thinking about what it takes to be a leader.
For all show notes, please visit http://bit.ly/HRSP-Zvi-Band.
How do we leverage the unique power of relationships to our business advantage? Zvi Band explains why it’s important to be more deliberate in the approach to relationship-building today. He explains his “Capital Strategy” and how it can be used to maintain and develop strong connections with others. He offers thoughts on how HR can foster critical, internal relationships and what to look for when building a culture and hiring for this soft skill. He shares advice for HR leaders on prioritizing and building mutually beneficial relationships.
Zvi Band is the co-founder and CEO of Contactually, a top CRM platform, for relationship-oriented businesses. The company has 75 employees and tens of thousands of customers. Zvi is an engineer, developer, entrepreneur, strategist and startup advisor with both technical and non-technical expertise. He has been named a Washington tech titan four times and holds various awards as well. Besides being the CEO of his highly successful company, he is a passionate speaker and writer and has been featured in the New York Times and The Washington Post, among other outlets. Zvi is the author of the book, Success is in your Sphere: Leveraging the Power of Relationships to Achieve Your Business Goals, where he talks about The Capital Strategy.
For all show notes, please visit https://www.ajoconnor.com/HRstudio/podcasts/Bill-Treasurer
http://bit.ly/HRSP-BillTreasurer
Bill Treasurer believes the world needs more courageous leaders. In this episode, he shares how he found his courage and offers advice on how you can find yours. Bill explains what courage is, the different types of courage, and the role that gender and career progression plays in the type of courage that a person will manifest. He offers advice on how to develop your courage and to inspire a climate of courage around you.
Bill founded Giant Leap Consulting, a courage-building company, and he is the author of the best-selling book, Courage Goes to Work. In 2017 he released the book, A Leadership Kick in the Ass, which focuses on the importance of leadership humility. Prior, Bill served as an executive in Accenture’s Change Management and Human Performance practice. He eventually became the $35B company’s first full-time internal executive coach. Bill attended West Virginia University on an athletic scholarship for springboard diving and received his Master’s degree from the University of Wisconsin, Green Bay.
Employee’s workdays are filled with meetings. Are all those meetings really needed? Are the meetings productive? Do they deliver actionable outcomes? Dana Wright Wasson returns to HR Studio Podcast to share advice to HR leaders on running better meetings that increase engagement as the outcome. Whether you are an HR leader running your own meetings or coaching organization leaders on theirs, this podcast will get you to rethink your meetings from the perspective of opportunities to strengthen engagement.
For all show notes, please visit http://bit.ly/HRSP-LaWanaHarris
How do we take practical steps to address bias and resistance in our world and in our corporate lives? Our guest is La’Wana Harris, and her episode is especially timely given the current public discourse. La’Wana shares her career and personal story and insights on why and how to change behavior to overcome bias and arrive at a more diverse and inclusive workplace and society. She offers advice for HR Leaders.
For episode show notes, please visit:
http://bit.ly/HRSP-Dana-WW-1
Dana Wright-Wasson is a global OD consultant who leads clients through transformational processes in strategic planning, employee engagement, and leadership. Dana is passionate about creating amazing employee experiences. She believes wholeheartedly that engagement is actually an outcome. It is an effect of the way people are treated in organizations, and her point of view obviously has implications for how Dana works with her clients.
In this episode, Dana discusses the employee experience, explaining the shortcomings of surveys that measure employee engagement. She outlines an approach to driving the employee experience, leveraging design-thinking methodologies and shares her experiences on the positive role that HR can play.
She is the CEO of Take Action, Inc. and the founder of Work Happy Project. She has her BA in Psychology and Master’s in Organizational Development and has been a visual practitioner for more than 20 years. When she’s not working with clients, she is traveling the world - the current count is 38 countries. Dana is also the author of the book, Talk the Walk: Designing a Clear Path to a World-class Employee Experience.
For episode show notes, please visit
As the founder of Great Mondays, a culture design agency, Josh Levine is passionate about helping clients improve the work they do every day. He is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design their culture so that it is an advantage. In this episode, Josh defines culture and explains why it is so important to a company’s success today. He describes the six components involved in defining, designing, and delivering a successful culture, sharing examples of how organizations ‘live’ their cultures.
In this episode, Josh defines culture and explains why it is so important to a company’s success today. He describes the six components involved in defining, designing, and delivering a successful culture, sharing examples of how organizations ‘live’ their cultures.
Josh’s book, Great Mondays: How to Design a Company Culture Employees Love, presents the framework and tools business leaders need to understand, design, and manage their culture. He may be known best for helping found the non-profit, Culture LabX, and has overseen its growth into an international community. He has also written for Forbes.com, Huffington Post, Fast Company, and the Design Management Journal about organizational culture, why it is important, how to achieve it, and how to build a culture advantage.
For episode show notes visit http://bit.ly/HRSP-KrisUngerbock.
Krister Ungerböck, a keynote speaker, CEO Coach, and global expert in the Language of Leadership joins us this week to share his personal career journey and leadership lessons learned. He shares cultural differences between leading in Europe versus America, drawing a parallel between speaking in a foreign language and effective communication in one’s native language. Krister highlights how generational differences impact leadership, with powerful advice for HR leaders on being more effective by listening more and offering solutions less. He proposes the Magic Management 8-Ball Challenge as a tool to help. Tune in to hear Krister discuss emotional intelligence, soft skills, and his personal journey to becoming a better leader.
Prior to retiring at age 42, Krister was the award-winning CEO of one of the largest family-owned software companies in the world. His expertise in the language of leadership is based upon his unique experience as a global CEO leading teams in three languages while observing and doing business with executives in over 40 countries, building businesses in six and living in three. As a corporate keynote speaker, Krister is passionate about sharing the secrets that his team used to win five consecutive Top Workplace awards and achieve remarkable employee engagement levels of 99.3%. His upcoming book, The Language of Leadership: Words to Transform How We Lead, Live and Love, is planned for release in the Fall of 2019.
For episode show notes, please visit: http://bit.ly/HRSP-DickRichardson
In this episode, Dick Richardson returns to HR Studio Podcast to discuss leadership lessons from the Apollo 11 mission to the Moon, the subject of his new book. What HR leaders can learn from NASA about implementing a vision, including acquiring the necessary leadership skills, and overcoming human biases that can interfere with success. Dick explains ‘perceptual fraction’ and how it can be used in leadership development or change initiatives. A key takeaway is the importance of routinely assessing successes and failures to achieve more balanced learning.
Dick Richardson is an Executive Leadership Development consultant. He is also the owner and founding partner of Experience to Lead, an organization that offers unique experiences to improve the leadership of individuals, teams, and organizations. Dick has worked with the Conference Board for over 10 years designing and delivering experiential programs for executives. Previously, Dick was an independent consultant and was the Executive Director of Leadership Development at ITT. He also held a variety of leadership positions in Learning at IBM, including global roles based in Hong Kong. Dick has recently written a book, Apollo Leadership Lessons, which is a result of his work in the Apollo Experience Leadership Program that he developed in partnership with NASA, the Smithsonian Institute, the Space Center at Houston, and the Kennedy Space Center to pull together an amazing array of resources for leadership development.
For episode show notes visit http://bit.ly/HRSP-ReneJohnston
We know that higher levels of employee engagement translate into healthier cultures, better retention, and increased profitability, so how can leaders, including HR Leaders, build stronger teams and build higher engagement? René Johnston shares five strategies for strengthening employee engagement. She highlights one of these strategies - knowing your team members, sharing four benefits that flow from this strategy. René discusses the role of assessment tools in facilitating conversations to get to know your team.
René Johnston is the owner and founder of Employee Engagement Solutions. Her organization specializes in improving culture, retention, and profitability by building more engaged teams. She is an author and speaker whose work can be found in various print and online publications. René also serves as a regular columnist for The Spokane Journal of Business, Catalyst magazine, and as an adjunct faculty member for the Lewis-Clark State College Business Division. René was selected as a TEDx speaker and holds a Master’s Degree in Adult Education and Human Resource Development.
For episode show notes, please visit http://bit.ly/HRSP-JasonGreer
How can organizations go from good to great? From great to best? How does creating a culture of respect, trust, and understanding lead to building bridges across an organization? In this episode, Jason Greer shares insights and advice to HR leaders based on his work with organizations in two specific areas - unionization avoidance and diversity and inclusion.
Jason is the founder and president of Greer Consulting, a labor management and employee relations consulting firm. He is a speaker and consultant with a background in counseling, training, and conflict resolution. Jason presents to audiences with a focus on managing through personal and corporate growth while maintaining an intimate connection to the human components that define us and make organizational cultures special. He is also one of the co-authors of the book, People Matter Most: The Dirty Little Secrets of Employee Relations & Labor Management.
For episode show notes, please visit http://bit.ly/HRSP-LouCarter
What are the key elements of creating an emotionally connected workplace? What are the benefits of creating an environment of respect, alignment, and a positive future? Louis ‘Lou’ Carter outlines the five essential elements to emotional connection, based on discussions and research involving hundreds of CEOs and other executives.
In this podcast, he talks about his research and explains when change works, why it is. He’ll share a couple of great CEO stories and offer advice to HR to earn respect today.
Lou Carter is Founder and CEO of Best Practice Institute, a benchmark research consortium, association and management consulting firm. He has written 11 books, including The Change Champion’s Fieldguide; Best Practices in Talent Management: How the World’s Leading Corporations Manage, Develop, and Retain Top Talent; and his latest, In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace.