For all show notes, visit www.hrstudiopodcast.com/ed-muzio.
Iteration is the way effective organizations solve problems and achieve goals, particularly when solutions are complex and may be difficult to define in advance. Look for the highest-performing entrants in any given market. Chances are they are Iterating. Managers are the feedback system of an organization, and managers who continually ask themselves and their teams what the next logical step to be taken is – and then take it, learn from it and repeat the process – are Iterating. Ed Muzio is CEO of Group Harmonics and an award-winning three-time author. An expert in the scientific study of measuring and modifying human behavior, he is a sought-after consultant to business and industry worldwide and a popular media source. Ed discusses his new book, Iterate: Run a Fast, Flexible, Focused Management Team, and how he guides senior leadership and management in understanding the key behaviors that help an organization Iterate.
For all show notes, please visit www.hrstudiopodcast.com/chris-westfall.
Leadership language expert Chris Westfall shares how he launched his current career. He explains what an elevator pitch is and how leaders can share their vision in a compelling way by harnessing leadership language. Chris offers tips and practical advice to engage with your audience, accelerate your results and be more persuasive. How to understand your listener’s agenda and who sits in the ’empty chair’.
Chris Westfall is a sought-after business consultant, communication coach, keynote speaker, and the author, co-author, or publisher of eight books. Advising hundreds of thousands of leaders from high-growth entrepreneurial enterprises, Shark Tank startups, and Fortune 100 companies, he has helped create multi-million-dollar revenue streams for businesses on four continents. He is the U.S. National Elevator Pitch Champion and the author of the new book Leadership Language: Using Authentic Communication to Drive Results (Wiley, 2018).
For additional show notes, visit www.hrstudiopodcast/Scott-overcarsh.
Scott Overcarsh returns to HR Studio Podcast to share more on the culture at Chick-fil-A, where he spent his entire career until his retirement earlier this year. Scott has just published Is Everybody Happy!?!: Creating Culture Where Success & Happiness Thrive – The Chick-fil-A Way. In this episode, he explains how the underlying philosophy of Chick-fil-A’s founder shaped its culture. He offers advice to HR Leaders who are seeking evidence that employee-centric leadership, policies, and programs can yield improved results. Scott discusses leadership principles and attitudes that are foundational in his last company’s success, as well as approaches to hiring, retaining, and engaging employees.
From age 16, Scott worked at Chick-fil-A and became an expert in its culture, spending years helping restaurant operators be more successful in their work. He led the leadership development program to help operators become more effective in the business. Since his retirement, Scott consults, sharing his knowledge and experience about building an effective and successful culture.
As a strategic coach and keynote speaker, Ash Seddeek works with executives to advance their leadership impact through communications, messaging and storytelling. He currently works with Cisco’s innovation startup teams to help them craft compelling value proposition narratives, clear business models, and to develop winning investor pitches. Ash shares the 7 Habits of Highly Effective Strategic Leaders based on his coaching and book research. He discusses how HR leaders can adopt these habits to position themselves as strategic business partners and internal consultants within their organizations. Ash is a bestselling author and talks about the emphasis on sales and leadership communications with his book, MEANING, and his second bestseller coauthored with Jack Canfield, Road to Success. He is a leadership mentor with Women Unlimited and a communications expert with the American Management Association where his Own it Win it Crush it Success blueprint is featured in the Success Skills for the Next Generation program.
For all show notes, please visit www.hrstudiopodcast.com/ash-seddeek.
Chester Elton has been working with organizations on employee engagement and motivation. He has been called the “Apostle of appreciation” by the Globe and Mail, Canada’s largest newspaper. Chester explains the inspiration for his latest book and accompanying assessment which leaders can leverage for teams as well as individuals. He shares ideas for increasing engagement by making simple adjustments to employees’ current roles. He explains how to ‘manage to the one’ and why this is key to increasing engagement. Chester has coauthored 10 books with Adrian Gostick including their most recent book, What Motivates Me as well as The Carrot Principle and The Orange Revolution, both New York Times’ bestsellers. He is a motivational expert and has been featured on Fast Company, The Today Show, MSNBC, National Public Radio, and CBS’s 60 Minutes. Chester is a founding partner of The Culture Works, and serves as a leadership consultant to firms such as American Express, Procter & Gamble, Avis Budget Group and Cigna. He is also a member of Marshall Goldsmith’s 100 Coaches ‘Pay it Forward’ project.
For all show notes, please visit https://www.ajoconnor.com/HRStudio/podcasts.
Do you have executive presence? How do you find out? How do you develop it? If you need help answering these questions, this episode is for you. Jeffrey Hatchell is a certified Executive Coach who works with leaders and high-potentials to develop their leadership skills, including executive presence. Whether you are interested in developing this personally or helping others, join us to learn more. Jeffrey will share his advice on how to assess and develop executive presence, offering practical tips and takeaways you can start to implement today. This includes Jeff’s Executive Presence Assessment.
Jeffrey Hatchell is a certified Executive Coach, a motivational speaker and the author of The Inspired Career – Breathe New Life Into Your Job and Get Equipped, Empowered and Engaged! He is also an Executive Coach for A.J. O’Connor Associates (AJO), working with organizational leaders to develop their leadership competencies. Jeff is known for his signature smile, upbeat attitude, and leadership experiences gained at Fortune 100 organizations such as American Express and Wells Fargo. Jeff has extensive experience coaching executives and high-potentials and leading team-building sessions and workshops. In addition to his MBA, he obtained his coaching certification from Corporate Coach U, and earned a certificate in Entrepreneurial studies from UCLA Anderson School of Management.
For all show notes please visit www.hrstudiopodcast.com/jeffrey-hatchell.
In this episode, Dick joins us to discuss the role that experiential leadership development plays in preparing leaders for disruption. He shares insights gained through a method of experiential learning that uses parallels between modern day and historic military leaders as the guide. He discusses leading in times of stress and chaos; the link between many crises and HR’s areas of responsibility, and a key takeaway from his experiential programs that you won’t want to miss. Dick also shares advice to HR leaders on their personal and professional development. For all show notes please visit www.hrstudiopodcast.com/dick-richardson.
Companies today understand the value of effective collaboration within their teams and across organizations. There is usually, however, a lack of clarity as to how to best harness the talent and high performance of individuals within the collaborative process. Carlos Valdes-Dapena is the founder of Corporate Collaboration Resources, an organization and group effectiveness consulting firm. He has been working with organizations for over 17 years on collaboration and teamwork. Carlos spent time at Mars, Inc. where he worked on brands including M&Ms, Snickers, Uncle Ben’s Rice and Wrigley’s Gum. While at Mars, he was awarded the Global Make a Difference Award, given to him based on his development of the framework for high performance collaboration. Carlos has authored a new book coming out shortly called Lessons from Mars: How one Global Company Cracked the Code on High Performance Collaboration and Teamwork. Prior to Mars, Carlos spent three years at IBM as an executive coach and consultant working with their top 35 global leaders. H began his consulting career at Development Dimensions International (DDI), the global talent development firm, where he was a leadership and management performance consultant.
For all show notes please visit, www.hrstudiopodcast.com/carlos-valdesdapena.
Generating new ideas ensures companies remain players in the competitive landscape. Effective brainstorming is the golden opportunity and platform to provide the environment for finding those great ideas. How can you achieve better brainstorming to deliver better results? John Storm, who joined us in Episode 60 to talk about innovation, is a professional brainstormer and the founder of BrainStorm Network. He works with individuals and organizations to spark fresh thinking and to help bring their ideas to life. He facilitates, trains, consults and speaks, offering innovative solutions around the ideas of brainstorming and innovation. For all show notes, visit www.hrstudiopodcast.com/john-storm.
Many companies talk about ‘innovation’ when asked about their company’s mission or how they engage employees and bring about change. But the reality is that leaders are not always aligned with their definition of innovation and employees do not always feel the freedom to generate new ideas. John Storm is the founder of BrainStorm Network. He works with individuals and organizations to spark fresh thinking and to help bring their ideas to life . John is a professional brainstormer. He facilitates, trains, consults and speaks - offering innovative solutions around the ideas of brainstorming and innovation.
For all show notes, please visit www.hrstudiopodcast.com/john-storm.
Ian Ziskin is one of the preeminent leaders, thinkers and trend setters within our profession today. He is the President of EXec EXcel Group, a human capital coaching and consulting firm. Ian is an experienced CHRO, author, speaker, Board advisor, teacher and coach. He is the recipient of many awards and now spends his time helping others develop to improve performance and their impact on their organizations. Ian and his firm recently hosted their exclusive conference, EXcelerating HR, an edgy forum that creates an environment for shared learning for clients.
For all show notes, please visit www.hrstudiopodcast.com/ian-ziskin.
Our guest this week is Mark Bowden who is an expert in non-verbal communication. Mark gives his perspectives on how the role of HR has evolved. He offers HR leaders insights to techniques for using body language to purposefully stand out, win trust and gain credibility. He explains how the primitive brain interprets body language and what movements and gestures will positively frame your message. Learn about the SCAN technique for suspending judgments you make about others and understand the difference between symmetrical and asymmetrical movements and how they impact your message. Mark Bowden has been voted the #1 body language professional in the world for two years running. He is the founder of the communication company, Truth Plane. His clients include professionals, politicians, presidents of Fortune 500 companies, and even some Prime Ministers of G7 nations. Mark is one of the world’s foremost authorities on non-verbal communication. He has a highly acclaimed TEDx talk that has reached millions and has written a number of books on body language and human behavior. His most recent book is called Truth & Lies: What People are Really Thinking. For all show notes, visit www.hrstudiopodcast.com/mark-bowden.
Our guest this week is an innovator and disruptor in the field of education, learning, and development. Isaac Tolpin is an entrepreneur and futurist at heart and he is on a mission to enable brands to authentically connect and inform at scale. In this episode, Isaac explains what’s driving the shift in how people are learning. He explains what microlearning is, how it’s created and why it addresses learner needs, achieving up to 100% learner retention, with optional participation. Isaac is a keynote speaker, a digital marketer, and an Edtech disrupter – a true pioneer in what is now referred to as micro training technology. He is a co-founder of ConveYour.com, a company that provides microlearning software for a society with ‘fruit fly’ attention spans. It helps companies breathe life into and convey their content in a more effective way, remixing it into a fun, addicting experience.
For all show notes, visit www.hrstudiopodcast.com/isaac-tolpin.
Darrin Murriner has over a decade of experience working at some of America’s largest corporations. He has managed large, complex teams at companies like Arthur Andersen, Fifth Third Bank and Munich Re. In those environments, he has been both an employee and an outside consultant in the areas of Operations, Finance and Risk Management. In 2015, Darrin cofounded a company called Cloverleaf Me, a firm that uses a technology platform to build high performing teams. In 2015, Darrin also published a book, Corporate Bravery, about eliminating fear-based decision making and transforming corporate cultures into brave places for people to do their best work. It talks about how to foster a culture that supports engaged employees, provides opportunities for measured risk-taking and innovation, and rewards the brave leadership that drives business success. For all show notes, please visit www.hrstudiopodcast.com/Darrin-Murriner.
Dr. Steve Ambrose discusses why he and his wife founded the “Walk the Ridge” movement and explains its goals and values. He defines incivility, how it manifests itself, and its impact on workplace productivity and engagement. He’ll explain how emotional intelligence intersects with civility, how to frame and improve civility as a soft skill -and the role that HR leaders can play in such. We encourage you and your organization to get involved today.
A chiropractor by training, Steve ran his successful practice in Virginia for a number of years – seeing as many as 65 patients per day himself. He also developed two software patents in the area of claims cost containment. In 2014, he sold his practice and stepped into a leadership role in strategy for a national online consumer company. In 2017, he decided to get back into healthcare by creating a unique podcast for senior executive leaders called Red Hot Healthcare. It has become one of the fasting growing industry listens.
Because incivility presents as a continually growing challenge in business and many other facets of our society, Walk the Ridge got our attention.
For complete show notes, please check out www.hrstudiopodcast.com/steve-ambrose.
Neen James helps companies implement strategies around how to avoid distractions, stop interruptions, prioritize daily objectives, and get people to learn how to say ‘no’ to all those things that prevent them from reaching their goals. Neen is the author of nine books including Folding Time and her most recent book, Attention Pays. In 2017 she was named one of the top 30 leadership speakers by Global Guru. She has worked with companies like Viacom, BMW, Pfizer, Comcast and the FBI, among others. Neen’s background is in learning and development and managing teams, and she has worked in banking, telecom and the energy industries.
For all show notes please visit www.hrstudiopodcast.com/neen-james.
In his career, Tony Moore has worked in four different turnaround environments and led the people side of five mergers, personally turning company cultures around and driving results within organizations by focusing on culture. It has placed him in the unique position of understanding and valuing culture as the key to organizational performance. Through his experience designing and implementing culture, Tony now serves as a culture architect to organizations. He is also an author, trainer, speaker, experienced developer and seasoned HR professional.
In this episode, Tony explains what is meant by “Culture in 4D”, why culture is critical to achieving organizational results, and the relationship between engagement and culture. He offers HR leaders his insights to why and how to build strong cultures, including how to make the case to organizational leaders for engaging employees in culture change initiatives.
For all show notes visit www.hrstudiopodcast.com/tony-moore.
Todd Henry is the founder of Accidental Creative, a company that helps creative people and teams become prolific, brilliant, and healthy. He regularly speaks and consults with companies and teaches leaders and organizations how to establish practices that lead to everyday brilliance. Todd has written four books and speaks internationally on productivity, creativity, leadership, and passion for work. His latest book, Herding Tigers: Be the Leader That Creative People Need, talks about a different skill set than what most management books offer. Todd provides some blueprints to help managers become the better leaders that their teams need.
For all show notes, please visit www.hrstudiopodcast.com/todd_henry.
Michael Bungay Stanier joins HR Studio Podcast for Part 2 of our conversation on coaching and adopting coach like behaviors. Be sure to listen to Episode 50: How to Shift to a Coaching Culture with Michael if you missed Part 1. In this episode, Michael shares insights into why managers resist coaching, how to overcome their objections, and how to build coaching habits in your organization. He outlines three dysfunctional organizational roles and the one that HR tends to play to its detriment. He’ll share his tips for avoiding the “Drama Triangle” and adopting more ‘coach-like’ behaviors.
Michael is the founder of Box of Crayons, a company he started in 2002, which is best known for teaching managers how to do ten-minute coaching to build stronger teams and get better results. Michael has authored several books including The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever which has sold almost 400,000 copies and is the number one coaching book on Amazon. Michael also authored Do More Great Work, and some of his writings have appeared in Business Insider, Fast Company, Forbes, The Global Mail and the Huffington Post. But it has not all been glorious. He was banned from his high school graduation and sued by one of his Law School lecturers for defamation.
How do you create a coaching culture within an organization? Michael Bungay Stanier, Founder of Box of Crayons in 2002, teaches ten-minute coaching and joins us to answer this question. In the first of back to back episodes, Michael describes the three components of corporate culture; the steps involved in building new habits; and how to shift an organization from its current culture to a culture that embraces and practices good coaching habits. Michael is the author of The Coaching Habit: Say Less, Ask More and Change the Way You Lead Forever. A Canadian Coach of The Year, he is a top 10 Global Guru in Coaching and a Rhodes scholar.
For all show notes, please visit www.hrstudiopodcast.com/michael-bungay-stanier
CEO’s are perplexed by the lack of innovation and creativity in their organizations. According to the 2017 PwC CEO Survey, the issue of innovation is the number one priority on the minds of many CEO’s across the world today. In fact, 77% of CEO’s struggle to find the creativity and innovation skills that they believe they need in order to grow and transform their businesses. In this episode, Dr. Amy Climer identifies the potential pitfalls and roadblocks to innovation and offers ideas and steps that leaders can take to build a culture of creativity in their teams and organizations. Dr. Amy Climer is a teacher in the area of creativity and innovation as well as a trainer and coach supporting the development of teams. She holds a Ph.D. in Leadership and Change from Antioch University and is certified in Creative Problem Solving, Immunity to Change, and in the Foresight Thinking System. For all show notes, visit www.hrstudiopodcast.com/amy-climer
In this episode, leadership expert Sara Canaday shares her insights on identifying and developing leaders. She offers advice on selecting high potentials and setting them up for development success, as well as advice for leaders who are transitioning from doing work to doing work through others. Organizations have historically made significant investments to help top performers. Those who emphasize intangible skills have discovered a measurable bottom-line impact and a distinct competitive advantage in today’s fast-paced, global economy. Sara Canaday is a leadership expert who delivers keynotes, workshops and executive coaching. Her work is centered primarily in the areas of leadership and executive presence. She authored the book You – According to Them: Uncovering the blind spots that impact your reputation and your career.
For additional show notes, visit www.hrstudiopodcast.com/sara-canaday.
Right now, you probably have a smartphone or a personal digital device within arm’s length that you can’t imagine parting with. The topic of technology and its impact on every aspect of our lives is one that is on the top of every journal article or newscast. How disruptive is it to our lives? We are told that our jobs may go away and the world as we know it today may change dramatically. Dr. Tracey Wilen has her arms around this societal dynamic and she joins us to discuss three big work changes ahead and their impact on HR.
For additional show notes, check out www.hrstudiopodcast.com/tracey-wilen
In this episode, Dr David Drake explains what narrative coaching is, how he got started using this approach and why it works. He shares examples and HR takeaways on his research, experiences and work.
Narrative coaching is an approach to adult development connecting mindsets, behaviors and environments that drive sustainable change. Dr. David Drake pioneered the approach and has trained 10,000 people across 14 countries. He has spent the last 30 years studying human dynamics and is focused on the areas of change and transitions. David has had many roles in this space including Executive Coach and Team and Organizational Development Consultant. He has authored over 40 publications, and his work has centered around enabling leaders and organizations to embrace change and engage in successful transitions. He has brought an incredible amount of intellect and energy to the field.
For all show notes visit www.hrstudiopodcast.com/david-drake.
Success in delivering HR value in digital comes from custom solutions created through experimentation. Our guest this week knows this only too well. Dan Croitor, who is located in Belgium, is a young entrepreneur in digital HR who has recruited and led hundreds of IT developers. He joins us to talk about his personal career journey and to share insights on how digital creates opportunity for tracking, supporting measurement and analytics in HR. We’ll learn about the application of the “Employee Lifetime Value” and Dan’s latest research led to the development of HR content that diverse audiences (from CEOs, senior HR leaders and recent graduates) actually want to consume. His LinkedIn posts have attracted a strong following and he is dominating YouTube with his Leadership Series videos.
For all show notes, visit www.hrstudiopodcast.com/dan_croitor