Timothy Clark introduces us to a hot and overlooked topic in leadership development – psychological safety. Tim defines the four stages of psychological safety and makes the case for why leaders need to develop this skill, which he argues few have mastered. He offers two suggestions for leaders to create an environment needed for innovation to occur, describing the two skillsets that leaders need to navigate to foster that environment. He describes two scenarios where psychological safety was missing in the leader and the impact this had on the teams, concluding with advice to HR leaders. Timothy R. Clark is founder and CEO of LeaderFactor, a consulting, coaching, and training organization. Dr. Clark is an international authority in the fields of psychological safety & innovation, large-scale change & transformation, and senior leadership development. He is the author of Epic Change: How to Lead Change in the Global Age (John Wiley/Jossey-Bass), Leadership Bones (Bradmore Road Press), The Employee Engagement Mindset (McGraw-Hill), Leading with Character and Competence: Moving Beyond Title, Position, And Authority (Berrett-Koehler). His new book, The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation (Berrett-Koehler) was released in March 2020. He is also the developer of the EQometer emotional intelligence assessment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Tim-Clark http://bit.ly/HRSP-Tim-Clark
In common with most leaders, Jonathan Raymond struggled to shift from technical skill-based leadership to people leadership. In this episode, he shares his personal journey and how it has shaped his philosophy and work today. He discusses trust and how to build it, the importance of authenticity, and how to listen while paying attention to the context. He outlines two tools that help provide feedback – The Accountability Dial™ and ‘four corners of impact,’ concluding with advice to HR leaders.
Jonathan Raymond is the Founder & CEO at Refound, a people training company that teaches people how to have human conversations at work. He applies what he has learned over a twenty-year journey as an executive, entrepreneur, team leader, and leadership trainer, throwing his heart, mind, and soul into numerous culture change projects. In his latest book, Good Authority — How to Become the Leader Your Team is Waiting For; he offers new ideas and inspiration you can put into practice.
Ora Nadrich raises the alarm on the impact of stress that is taking its toll on our business and personal lives. Hear Ora explain what mindfulness is and why it’s important. Learn several easy to implement techniques to help you manage people and stressful situations and to become more productive. HR leaders will benefit personally from this episode, as well as gain insights into HR's role in supporting others. Ora Nadrich is Founder and President of the Institute for Transformational Thinking and author of Live True: A Mindfulness Guide to Authenticity. She is a certified life coach and mindfulness teacher who specializes in transformational thinking, self-discovery, and mentoring new coaches as they develop their careers. https://www.ajoconnor.com/HRstudio/podcasts/Ora-Nadrich
Oscar Trimboli joins us from Sydney, Australia with a great interview, full of actionable tips for HR leaders. Tune in to find out what one thing organizations should do before doing employee engagement surveys. He discusses when it’s important to stop listening which is as important as when to start, and how to get continuous employee feedback (versus ad hoc listening tours). Oscar takes us through the five levels of listening and highlights the level most people struggle with; how to move from a distracted listener to a deep and impactful listener; and three things HR leaders can do to explore what’s left unsaid. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, Oscar has always been passionate about the importance of listening to his customers and using the gift of listening to bring positive change in workplaces and the world. Indeed, if public speaking was the skill of the 20th century, Oscar believes that in the 21st century it’s time to learn how to listen. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Oscar-Trimboli http://bit.ly/HRSP-Oscar-Trimboli
Chris Meroff shares his leadership aha moments and how they led him to prioritize employee fulfillment as a way to ignite employee passion. He explains that fulfillment is a product of alignment, and he introduces the concepts of employee success planning and defining purpose to achieve alignment. He favors “employee services’ over “human resources,” pointing out that he wants to serve employees in his organization. Along with his generational perspectives (the loyalty of boomers has been replaced by the quest for fulfillment demanded by millennials), Chris offers a fresh perspective on how HR can back to what that department was intended for - to resource the human beings in your company. Chris Meroff has spent more than 25 years supporting leaders in education at both the campus and district levels. Through his work in 17 states and across thousands of school districts, he’s seen firsthand the frustration administrators feel when their efforts don’t produce the alignment they desire. Never content to sit on the sidelines, he’s made a career of testing new leadership ideas to see what works—and what doesn’t—in service-oriented leadership. His business, Alignment Leadership Consulting, exists to teach leaders how they can boldly pursue a workplace culture that prioritizes employee fulfillment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Chris-Meroff