Oscar Trimboli joins us from Sydney, Australia with a great interview, full of actionable tips for HR leaders. Tune in to find out what one thing organizations should do before doing employee engagement surveys. He discusses when it’s important to stop listening which is as important as when to start, and how to get continuous employee feedback (versus ad hoc listening tours). Oscar takes us through the five levels of listening and highlights the level most people struggle with; how to move from a distracted listener to a deep and impactful listener; and three things HR leaders can do to explore what’s left unsaid. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. As a former marketing director at Vodafone and Microsoft, Oscar has always been passionate about the importance of listening to his customers and using the gift of listening to bring positive change in workplaces and the world. Indeed, if public speaking was the skill of the 20th century, Oscar believes that in the 21st century it’s time to learn how to listen. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Oscar-Trimboli http://bit.ly/HRSP-Oscar-Trimboli

Chris Meroff shares his leadership aha moments and how they led him to prioritize employee fulfillment as a way to ignite employee passion. He explains that fulfillment is a product of alignment, and he introduces the concepts of employee success planning and defining purpose to achieve alignment. He favors “employee services’ over “human resources,” pointing out that he wants to serve employees in his organization. Along with his generational perspectives (the loyalty of boomers has been replaced by the quest for fulfillment demanded by millennials), Chris offers a fresh perspective on how HR can back to what that department was intended for - to resource the human beings in your company. Chris Meroff has spent more than 25 years supporting leaders in education at both the campus and district levels. Through his work in 17 states and across thousands of school districts, he’s seen firsthand the frustration administrators feel when their efforts don’t produce the alignment they desire. Never content to sit on the sidelines, he’s made a career of testing new leadership ideas to see what works—and what doesn’t—in service-oriented leadership. His business, Alignment Leadership Consulting, exists to teach leaders how they can boldly pursue a workplace culture that prioritizes employee fulfillment. URLs: https://www.ajoconnor.com/HRstudio/podcasts/Chris-Meroff